RGH Clinic

RGH Clinic

Roosevelt General Hospital owns and operates two family medicine clinics which are located in Portales, NM and Clovis, NM.

Your health is still as important as it was before the pandemic. That's why we are discovering new ways to get you the healthcare you need, when you need it.

RGH Clinic & COVID Clinic experiencing unusually long wait times.

Due to extreme staffing shortages, the wait time to be seen by a provider is longer than usual. In addition to staffing shortages, we are currently experiencing significantly increased patient volume due to the current COVID surge. While we continue to fill our vacancies as quickly as possible, it has been very challenging to find qualified applicants with a desire to work in healthcare at present. We know this can be very frustrating for you and we want to extend our sincerest regrets. Please know we are doing everything possible to improve wait times and provide the best care possible.

If you are experiencing a medical emergency, please go directly to the Emergency Room.

RGH is accepting applications for RNs, LPNs, respiratory therapists, registration ambassadors, medical assistants, housekeepers, billing/referral specialists, food service workers, and maintenance staff, among others. RGH plans to conduct another Rapid Hiring event soon. If you would like to apply for a position, please visit www.MyRGH.org and click on the CAREERS tab at the top of the home page.

Thank you for your ongoing patience and understanding.

TELE-HEALTH

We know some of our patients would prefer to stay home during this time and that is why we are now offering tele-health visits. Your visit with a healthcare provider will be done privately and securely through an electronic device such as smartphone, tablet or computer. All the providers are currently scheduling tele-health visits with patients. Our behavioral health specialists are able to see patients through tele-health as well. To schedule an appointment, call (575)356-6652.

FACE-TO-FACE VISITS

Our providers and healthcare teams are available and are eager to see you with a regular face-to-face visit at our clinic. When you call to make an appointment let the registrant know that you prefer a face-to-face visit with your provider and they will accommodate you.

EXTENDED HOURS

The clinic is open from 8:00 AM to 9:00 p.m. everyday during the week and 10:00 a.m. to 6:00 p.m. on Saturday and Sunday. Even if you don't have a scheduled an appointment, you will be seen.

WEEKEND WALK-IN HOURS

We know injuries and infections can spring up at any time. Clinic services for acute illnesses are available to you after hours and on weekends. And, you don't need an appointment, walk-ins are accepted.

RGH Clinic Stats

4118 Visits

Monthly Clinic
Visits

68 Minutes

Average Lobby to
Exam Room Wait Time This Month

1975 Appointments

Same-Day
Appointments this Month

RGH Clinic thanks you for your continued trust to provide care for you and your family.

Phone Calls

Phone calls will be returned during the course of the day as time allows. Please have patience with us, remember our providers and their Medical Assistants (MA's) are seeing patients throughout the day--it may take some time before your call can be returned. The office functions with an efficient and timely messaging system and it is not necessary to repeat your phone call throughout the course of the day.

Emergency situations: If you are calling about an emergency situation please let the phone receptionist know immediately so your call can be handled appropriately.