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Patient & Visitor Information

Financial Arrangements

It's imporant for you to understand your hospital expenses and know your payment options when receiving healthcare from Roosevelt General Hospital & Clinics. We understand that you may not have insurance coverage for you and your family so we offer financial assistance options.

At RGH Clinic, no patient will be denied access to servcies due to inability to pay; and RGH Clinic offers a discounted/sliding fee schedule available based on family size and income.


If you have insurance—including Medicare or Medicaid—we will file a claim on your behalf. If your insurance company is one of those that we don't have a contract with, we will allow them 60 days to pay before we bill you directly.

Self-Pay Customer

If you're a self-pay customer, RGH has programs designed to help you manage the payment of your hospital bill. For more information about these programs, please call the number listed on your billing statement.

Cash Discount

Ask your financial advisor if any cash discounts can be applied to services received at the hospital.

Convenient Patient Financing - ClearBalance®

Need a way to pay your out-of-pocket medical costs? We understand. The ClearBalance® program is a revolving credit account available to make payments over an extended period of time* for your medical expenses at Roosevelt General Hospital. Call (575) 356-6652 and ask to a Business Office representative to learn more.

ClearBalance is Quick and Easy

No application, credit checks, annual fees or prepayment penalties

Manage your account online, by phone or through our Patient Experience Center team

Easily add balances from your spouse and dependents

One manageable payment by check, debit/credit card or HSA/FSA

*A minimum monthly payment will be due each month. However, you may pay the balance in full at any time. Revolving credit accounts are offered by Pathward™, N.A., Member FDIC. ClearBalance is a registered service mark of CSI Financial Services, LLC, which provides certain account servicing functions for the bank.

Charity Program

This fund may reduce your hospital bill or even provide for forgiveness of the entire amount of the bill. You must apply for the fund and meet the income guidelines (your assets may also be considered). Click here to learn more.

Roosevelt County Indigent Fund

Lower-income residents of Roosevelt County who receive care at RGH may apply for these special funds. The funds are available for qualifying residents only. Click here to learn more.

If you would like more information about the financial assistance avaialble to you, please contact a Business Office representative by calling (575) 359-1800 or (575) 356-6652.