Coronavirus (COVID-19)

This page offers information and resources for Roosevelt General Hospital & Clinic patients and the community, including steps to take if you are concerned you may have coronavirus.

Resources

Hotline Numbers

Coronavirus Health Hotline: 1-855-600-3453
Use the number above if you have HEALTH related questions concerning COVID-19.

Coronavirus Information Hotline: 1-833-551-0518
Use the number above if you have NON-HEALTH related questions concerning COVID-19 such as supplies, meals, work, childcare, etc.

What to do if you are sick?

  • ​It is critical that those who DO have symptoms of COVID-19 do NOT enter medical facilities without first contacting them, especially emergency departments. Community members should call (575) 359-1800 or (575) 356-6652 to discuss your symptoms with a medical staff member prior to going to the hospital, clinic or emergency room.

When should I visit the Emergency Room?

  • ​Reasons to seek emergency attention with COVID-19 are no different than reasons for going to an emergency department for other medical conditions: if you are having trouble breathing or significant shortness of breath, please seek medical attention. Remember, it is important that you contact the Emergency Department prior to visiting if you have symptioms or could be infected. This measure is specifically put in place to protect others from contracting the virus.

Is there a treatment for COVID-19?

  • ​There is no specific treatment for COVID-19 and most cases will resolve on their own. In fact, 80% of cases are mild. Unless you have serious, emergent symptoms, you should not enter emergency departments. Entering medical facilities unnecessarily puts others at risk, increasing the potential to both infect others in the facility who would be more susceptible and reduce the facility’s ability to care for other patients.

Who is at the highest risk for COVID-19?

Some people are at higher risk for COVID-19 complications, including:

  • Older adults

  • Patients with chronic health conditions such as diabetes; lung, kidney or heart diseases; as well as patients who smoke

  • Patients with compromised immune systems, such as those undergoing chemotherapy or taking certain types of medications

  • Higher-risk patients who experience COVID-19 symptoms should contact their provider immediately

Patients who have appointments within the hospital or the clinic will also be asked screening questions about travel, fever and respiratory illness. Those who answer yes to those questions will be given a surgical mask to wear and may be isolated from the general waiting room.

What type of self-care can I do at home for mild symptoms?

  • Stay home unless you need to leave for medical care
  • Separate yourself from other people and animals in your home. Stay in a specific room and use a separate bathroom, if possible.
  • Use a mask, cover your coughs and wash your hands frequently.
  • For more information on self-care visit CDC

Prevention

The CDC recommends everyday preventive actions to help reduce the spread of this illness:
  • Avoid close contact with people who are sick.
  • Wash your hands well and frequently—at least 20 seconds with soap and water or with hand sanitizer that is at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover cough/sneeze with a tissue, and then throw the tissue in the trash.
  • Clean/disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • The CDC does not recommend that healthy/uninfected individuals use a mask to prevent becoming ill.