This page offers information and resources for Roosevelt General Hospital
& Clinic patients and the community, including steps to take if you
are concerned you may have coronavirus.
Coronavirus Health Hotline: 1-855-600-3453
Use the number above if you have HEALTH related questions concerning COVID-19.
Coronavirus Information Hotline: 1-833-551-0518
Use the number above if you have NON-HEALTH related questions concerning
COVID-19 such as supplies, meals, work, childcare, etc.
What to do if you are sick?
It is critical that those who
DO have symptoms of COVID-19 do
NOT enter medical facilities without first contacting them, especially emergency
departments. Community members should call (575) 359-1800 or (575) 356-6652
to discuss your symptoms with a medical staff member prior to going to
the hospital, clinic or emergency room.
When should I visit the Emergency Room?
- Reasons to seek emergency attention with COVID-19 are no different than
reasons for going to an emergency department for other medical conditions:
if you are having trouble breathing or significant shortness of breath,
please seek medical attention. Remember, it is important that you contact
the Emergency Department prior to visiting if you have symptioms or could
be infected. This measure is specifically put in place to protect others
from contracting the virus.
Is there a treatment for COVID-19?
There is no specific treatment for COVID-19 and most cases will resolve
on their own. In fact, 80% of cases are mild.
Unless you have serious, emergent symptoms, you should not enter emergency
departments. Entering medical facilities unnecessarily puts others at risk, increasing
the potential to both infect others in the facility who would be more
susceptible and reduce the facility’s ability to care for other patients.
Who is at the highest risk for COVID-19?
Some people are at higher risk for COVID-19 complications, including:
Patients with chronic health conditions such as diabetes; lung, kidney
or heart diseases; as well as patients who smoke
Patients with compromised immune systems, such as those undergoing chemotherapy
or taking certain types of medications
Higher-risk patients who experience COVID-19 symptoms should contact their
Patients who have appointments within the hospital or the clinic will also
be asked screening questions about travel, fever and respiratory illness.
Those who answer yes to those questions will be given a surgical mask
to wear and may be isolated from the general waiting room.
What type of self-care can I do at home for mild symptoms?
- Stay home unless you need to leave for medical care
- Separate yourself from other people and animals in your home. Stay in a
specific room and use a separate bathroom, if possible.
- Use a mask, cover your coughs and wash your hands frequently.
For more information on self-care visit
The CDC recommends
everyday preventive actions to help reduce the spread of this illness:
- Avoid close contact with people who are sick.
- Wash your hands well and frequently—at least 20 seconds with soap
and water or with hand sanitizer that is at least 60% alcohol.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Cover cough/sneeze with a tissue, and then throw the tissue in the trash.
- Clean/disinfect frequently touched objects and surfaces using a regular
household cleaning spray or wipe.
- The CDC does not recommend that healthy/uninfected individuals use a mask
to prevent becoming ill.