Due to COVID-19, all patients and visitors are required to wear a face
mask when entering Roosevelt General Hospital and Clinics. This is a requirement
of the Center's for Disease Control (CDC).
All patients and visitors entering Roosevelt General Hospital or Clinics
must wear a face mask. In an effort for the hospital and clinic to conserve
their supply, it's important you arrive with your own mask. We appreciate
The RGH Team is on a mission to truly make a difference in people's
lives through exceptional patient care. Great things are happening at
Roosevelt General Hospital and RGH Clinics. If you had a positive patient
experience and would like to share, please send us an email at firstname.lastname@example.org. Or,
Excellent Patient Care Experience form and share.
Please note: This information could be used in RGH marketing and communication,
and by submitting this form you are granting permission for RGH to use
As we all strive to provide excellent patient care and ensure every patient
experience is as comfortable and seamless as possible, we realize that
occasionally patients will want to express a complaint or concern. Patients
can report a complaint via the Roosevelt General Hospital Patient Concern/Complaint
Hotline by calling (575) 356-3444. The Quality Review Committee works
together to staff each reported complaint and works with the supervisor
or department director to ensure a timely response and resolution. When
a patient reports a concern or complaint, an investigation is initiated.
The patient is advised an investigation will be conducted and is also
contacted at the conclusion of the investigation to be informed of the outcome.
Please call (575) 356-3444 if you have questions or would like additional